Portfolio

Project Communications

Chiron Campus Expansion Program

Phase 2 of Chiron's Campus Expansion Program required development of an internal and external communications plan to keep everyone informed and safe throughout the course the project.

According to the communications plan, a newsletter was sent out to the community yearly. Fliers were developed regarding any unusual construction activity such as weekend work, partial street closures, or work that may be considered dusty, noisy, or odorous. A mailing house, distributor, and printing vendor, were selected and managed for this part of the project.

Internal communications consisted of monthly update posters, which were posted in over fifteen buildings throughout the Emeryville campus, and mailed out to soome of the global locations. The poster featured photographs of the construction site, an updated schedule, facts about the project, and positive information such as the "no injury accidents" record of the crew.

A project web site was created on Chiron's intranet for employees, which also containedproject information and answered frequently asked questions. A construction webcam was part of the intranet site, which was installed on a nearby roof, enabling employees and the project team to keep track of the construction progress in "real time" from their desktops. This proved to be quite a time and money saver for the team as the site was a full block-and-a-half away.

Project mementos were developed for various milestones, including a coffee mug for design completion, a t-shirt for the steel workers completion barbeque, a calendar for end of year, and a preparedness kit for employees announcing construction kick-off, including project and contact information, earplugs, and stress balls.

Copyright 2005 BellaCOMM.   All Rights Reserved.
Updated April 28, 2005